Privacy Policy
How we collect, use and protect your information.
Last updated: September 2026
Ridge View Lodges ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect when you visit our website or make an enquiry, how we use it, and the choices you have.
Information We Collect
When you use our contact form or booking enquiry, we may collect:
- Your name and email address
- Any message or details you choose to share with us
- Booking-related information such as dates and guest numbers, when submitted through our booking partner
How We Use Your Information
We use the information you provide to respond to enquiries, process bookings, and communicate with you about your stay. We do not sell or share your personal information with third parties for marketing purposes.
Booking Information
Bookings made through our website are processed by Guesty, our booking and property management platform. Any payment and booking details you provide during checkout are handled directly by Guesty in accordance with their own privacy policy.
Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings at any time.
Data Retention
We retain enquiry and booking information only for as long as necessary to respond to you or fulfil a booking, unless a longer retention period is required by law.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. To do so, please contact us using the details below.
Contact Us
If you have any questions about this privacy policy or how your information is handled, please get in touch at hello@ridgeviewlodges.com.